How We Rate Online Casinos
We will take you through each step of our process so that you can see how we determine which casinos are the best. To ensure that we only propose the very finest online casinos to our users, we have devised a comprehensive set of criteria that these establishments must satisfy.
What does it take to be listed on our site?
Our selection standards are the result of many years of working in the casino industry, and the only online casinos that we recommend are those that are successful in achieving all of our requirements. Our experts maintain their autonomy and objectivity in all situations. For decades, our team has been producing reliable evaluations. In order to provide an impartial rating of casinos, we sign up at every one we review and try out all of its features. You will discover a detailed guide that will take you through the process of rating the best online casinos further down this page.
Security and Trust
A reputable online casino must, above all things, be one in which players are aware they can place their faith in the site to be safe, secure, and fair at all times. It serves as the base upon which the rest of the structure is constructed. Assessing the level of safety and reliability offered by a casino is the first step in the process, and it is essential that this step not be skipped. The initial action in the procedure is determining the level of safety and reliability offered by a casino.
-
1. License
The possession of a valid license is proof that a specific online casino is legal and is subject to the oversight of a governing body or authority. We seek reputable online casinos that have licenses issued by organizations such as the UK’s Gambling Commission, Malta Gaming Authority or Curaçao eGaming.
-
2. Regulated
The concepts of security and equity are closely intertwined, and the validity of the latter must be attested to by an independent authority that is both unbiased and well-valued. Because of this, we offer priority to casinos that have received fairness certificates from third-party auditors like eCOGRA.
-
3. Valid SSL
In every single one of our reviews of online casinos, before we even consider the "security" check to be over, we make it a point to investigate the casino in question to get a sense of its overall standing in terms of player safety. In order to be included on our website, an online casino must adhere to all essential safety requirements.
Games and Software
Our evaluations of online casinos begin with a thorough examination of the casinos' security measures, but it is only the first step. As soon as we are sure that a casino website is trustworthy and safe, we immediately go on to evaluate its other products, and the first area that we look at is the quality of the casino games. We will only provide recommendations for online casinos that have a wide enough variety of games to fulfill our requirements. Again, it is composed of a broad range of different standards in a number of categories.
-
1. A Wide Variety of Games
When it comes to casino games, the thing that we prioritize the most is finding ones that provide a wide selection of options. Because everyone has their own unique tastes, there is no such thing as a typical player at a casino. Thus, we only recommend online casinos that give a decent level of diversity, quantity, and quality of games.
-
2. Game Software from Top Developers
In addition, we investigate the gaming studios with whom the casinos have working relationships in order to ensure that the games you participate in are of good quality. Players will discover a far greater degree of pleasure at online casinos that work together with industry-leading software providers in terms of the overall quality of the gaming experience, including the graphics, animations, and overall atmosphere.
-
3. High-quality Downloadable Software
Because some players prefer to install the casino software on their own devices, we would want to give this approach a go as well so that we can provide a higher level of support for our customers. This way, we can be absolutely certain that it won't do any damage to the device and provide an experience that is on par with the quality of the online casino.
Bonuses and Promotions
Everyone appreciates getting a bonus offer that gives an extra boost to their bankroll, and you can find these types of deals at practically all online casinos these days. The study of a casino's bonus offer, particularly with regard to the question of whether or not it fulfills player expectations as well as industry standards, is the most important component of any casino review. We make sure that the various incentives, in addition to the welcome bonus, are helpful for you by analyzing how they work.
Banking & Money
It should come as no surprise that the safety of players' money and the ease with which they may collect their wins are of the utmost significance to the gaming community as a whole. We anticipate a hassle-free experience, which should also include easy access to various payment options. We will first take you through the procedures of placing a deposit into your account, and then we will show you how to withdraw money from your account so that you will have an accurate picture of what to expect.
-
1. Wide selection to make deposits and withdrawals
When assessing the various ways of payment, we take two aspects into consideration: deposits and withdrawals. Prior to putting through the deposit, we employ a number of different transaction methods and double-check both the minimum and maximum amounts allowed. A casino ought to be able to accept all withdrawal requests within a maximum of twenty-four hours, and the shorter the period, the better. If there are no problems with the requests, the casino should be able to accept all withdrawal requests.
Customer Care
You'll find that it doesn't matter what website you play at, at some point, you'll have questions or concerns that can only be answered by the customer support staff, and you'll need their aid. By contacting the support staff with a variety of different use cases, we are able to determine the overall level of service that is provided by the support professionals. We expect that they will behave in a professional way at all times and respond to each and every one of our issues within a time period of no more than twenty-four hours.
-
1. Data Protection
When you divulge sensitive information, you want to be confident it will only be used as you specified. We first evaluate how well a casino protects customer data before recommending it. Because of this, we thoroughly review each casino's privacy rules and evaluate this factor heavily when rating the casino..
-
2. Safety & Wellbeing
We analyze gambling websites to see whether or not they give their customers the capacity to monitor the amount of time and money that is spent on gaming. It helps us ensure that gamers do not experience an inappropriate degree of excitement.
-
3. Easy Access to Support
Customer service has to be accessible at all hours of the day and night and via a number of different channels, such as live chat, email, and the telephone. A comprehensive Frequently Asked Questions area on the website of casino is always a huge advantage.
-
4. Speedy and Informed Solutions
We establish contact with an online casino via all of the channels at our disposal in order to assess the quality of the help they provide and determine how well they answer the queries. We need a fast-response support crew. They should also speak their native language to players.
Mobile Friendly
Since a rising number of players are utilizing mobile devices either substituting or as an alternative to desktop computers, it is necessary that casinos alter their software so that it is compatible with desktop computers as well as mobile devices. We test every casino on mobile devices and with a variety of operating systems, including Android and iPhone, to provide a seamless gameplay experience regardless of the platform. Mobile web browser compatibility is one of the criteria that online casinos use to evaluate new games. The performance and usefulness of the apps should be comparable to that of the mobile website.
